circular refill system
If you ordered online
You will have been sent your order in a cardboard box with recycled paper tape, and and compostable packing to keep everything safe. When you receive it, please keep it! Tuck it away somewhere safe until you need it again. When you’re done with your jars or bottles, just pop them back in the box with your name and email address and post them to:
Alice Wild / Nim Cosmetics
5 The Furlong
Berry Hill Industrial Estate
When we receive the parcel, we'll will email you a personalised code for free shipping and a discount on on your next order. We then sterilise the jars and bottles and reuse the postage boxes so absolutely nothing goes to waste.
If you purchased from a shop
If you’ve purchased from one of our lovely stockists, simply return the jar to where you bought it from (or any stockist you’d like).
Thank you again for helping to reduce your plastic consumption, and for reducing the need for landfill.